Enterprise Strategy & Value Creation
Strategic planning, portfolio priorities, business evaluation, scenario thinking, growth opportunities, executive decision support and strategy-to-action roadmaps.
Complex work. Clear operating leadership.
I lead where strategy, story and execution have to meet — shaping customer and brand experiences from guest journey and physical environment through technology, fabrication, opening and operations, while building the teams, systems and commercial discipline that make them work at scale.
Experience, operations and transformation leader with 25+ years leading businesses, teams, transformations and complex customer-facing portfolios across global brands, agencies, regulated programs, permanent environments and civic systems. I work at the intersection of strategy, story, people, technology and execution — shaping customer journeys and physical experiences, setting direction, building teams and operating models, aligning partners, making financial tradeoffs and staying close enough to implementation to know what will work.
My career has crossed brand-side, agency, independent, federally governed and civic environments — working across strategy, creative and customer experience, finance, operations, procurement, technology, facilities, risk and complex delivery.
I am comfortable defining the experience at the front end and protecting it through reality: guest journey, spatial flow, interaction, design intent, technology, fabrication, installation, operating handoff and the commercial decisions that determine whether the idea survives.
I lead with clarity, curiosity and accountability. The job is to set direction, make the hard tradeoffs, give specialists room to do great work and build an operating system that makes strong execution repeatable.
Strategic planning, portfolio priorities, business evaluation, scenario thinking, growth opportunities, executive decision support and strategy-to-action roadmaps.
Experience strategy, guest journey, branded and built environments, interactive touchpoints, partnerships, commercial models and cross-functional market execution.
Operating models, PMO governance, resource plans, process improvement, change management, multi-market scaling, performance systems and complex program recovery.
Business cases, budgets, forecasting, pricing, strategic sourcing, RFPs, SOWs, supplier governance, contracts, cost intelligence and value tradeoffs.
Team building, talent development, creative and technical collaboration, staffing models, accountability, cross-functional influence and clear executive communications during growth and change.
Interactive and experiential technology, AI-enabled workflows, dashboards and KPIs, capital/built environments, fabrication and installation, safety, compliance, crisis leadership and field execution.
Lead a business, function, portfolio, transformation or complex enterprise initiative with responsibility for strategy, people, budgets, operating cadence, stakeholders, performance and execution.
Translate brand, IP and business objectives into guest journeys and physical experiences, then align creative, design, technical, fabrication, operator and commercial teams through opening.
Evaluate opportunities, build roadmaps and business cases, align leadership, design operating models and translate strategic priorities into measurable implementation.
Scale complex delivery through governance, resource planning, sourcing, supplier strategy, financial discipline, risk controls, dashboards and continuous improvement.
Step into high-stakes work quickly: transformation, operating-model design, program recovery, capital/experience initiatives, senior production leadership or strategic implementation.
At Mattel, led an approximately $138M annual global portfolio spanning brand experiences, permanent showrooms, retail construction and international implementation while creating and growing internal capabilities and shifting significant work from an AOR/agency-led model into a more integrated in-house approach.
Career work spans branded environments, location-based and themed entertainment, interactive experiences, live events, product launches and permanent guest environments — from idea and journey through design partners, fabrication, opening and operator handoff.
Repeatedly built systems that scale — expanding markets, teams, capabilities and global delivery while adding governance, measurement, commercial discipline and accountability.
Atlanta civic leadership includes service since 2012 with City of Atlanta Neighborhood Planning Unit W, including past Chair, and service since 2016 with Invest Atlanta’s Eastside Tax Allocation District advisory body.
That work adds practical exposure to redevelopment, land use, transportation, public investment, community engagement and government decision processes — alongside experience leading a $128M federally governed national program with audit, compliance and reporting requirements.
Open to executive, director and senior leadership roles across customer and brand experience, operations, enterprise strategy, partnerships, transformation, PMO, procurement, capital programs and complex implementation — plus selective fractional, advisory and high-stakes program engagements. Based in Atlanta; available globally.
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